Refund & Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, simply contact our customer service at info@madeonsunday.com to start your return process. You must provide your order number, which you received in an email or on a paper invoice directly from us.

If your return is accepted, we will send you our return address as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any questions about returns at info@madeonsunday.com.

Damage and problems

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you have received the wrong item so that we can assess the problem and resolve it.

Exchange

The quickest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase of the new item.

Refund

Once we receive your return package, we will process the inspection within 7 business days and issue you a full refund within this timeframe. Once the refund is processed, you should receive the money back in your account and statement within 3-5 business days (depending on your bank, credit card or payment processor).

Please note that it may take time for your bank or credit card company to process and post the refund. If it has been more than 15 business days since we approved your return, please contact us at info@madeonsunday.com.

If the items are already on their way to you, no refunds are possible. Please wait until you have received the items and then return them to us.

Contact Information

Store name: Made On Sunday

Company name: Ericon Nikas

Company Address: Verdunplein 17, 5627 SZ Eindhoven, Netherlands

Warehouse address: 215 W Harrison St, Seattle, WA 98119, USA

Company nr.: 94736855

Phone: +1 509 779 6909

Email: info@madeonsunday.com

Monday – Friday | 09:00 – 17:00 (PST)

Saturday – Sunday | 11:00 – 16:00 (PST)

We aim to respond to all inquiries within 24 hours.